Astute Attestation is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, share, and protect personal information. By using our website (https://demo.equdaiweb.com/astute/) and services, you agree to the terms outlined below.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Identification Details: For the purpose of attestation services, we may require documents such as identification cards, certificates, diplomas, or other official documents.
- Website Usage Data: This includes information such as your IP address, browser type, device information, pages visited, and usage times, collected through cookies and similar technologies.
How We Use Your Information
We may use your information to:
- Process Attestation Requests: To fulfill your service requests for attestation and document authentication, including any required follow-up.
- Provide Customer Support: To respond to inquiries, resolve issues, and deliver customer support.
- Communicate With You: To provide updates, reminders, or notifications about our services or any changes to our policy.
- Improve Our Services: To analyze usage patterns, troubleshoot, and improve website functionality.
- Comply With Legal Obligations: To meet applicable legal, regulatory, and compliance requirements in the UAE and internationally.
- Marketing and Promotions: To inform you about additional services or promotions, provided you have given consent.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share information as follows:
- Service Providers: Trusted third-party providers who assist with our operations, such as payment processors, data storage providers, and verification agencies.
- Legal Authorities and Compliance: We may disclose information if required by law or in response to legal proceedings, to protect our rights and the rights of others, or to investigate illegal activities.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to provide a personalized user experience. Cookies may store information about your preferences, device information, or site usage.
- Types of Cookies Used: We use session cookies (temporary) and persistent cookies (stored on your device for future visits).
- Managing Cookies: You can disable cookies through your browser settings, but doing so may affect website functionality.
Data Security
We take appropriate measures to protect your information from unauthorized access, alteration, disclosure, or destruction, including encryption, secure servers, and limited access to personal information. However, we cannot guarantee the security of information shared over the internet.
Data Retention
We retain personal information only as long as necessary for the purposes for which it was collected or as required by law. Once your information is no longer needed, we securely delete or anonymize it.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of other websites, and we encourage you to review their privacy policies.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: If any information is incorrect, you have the right to request updates.
- Deletion: You may request the deletion of personal data, subject to legal or contractual obligations.
- Opt-Out: You can opt out of marketing communications by following unsubscribe instructions in emails or contacting us.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with the date of revision.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or our handling of your information, please contact us at:
Astute Attestation
Email: info@attestastute.com
Phone: +971 52 824 3960
Address: Astute Attestation Services Mazyad Mall, Tower 2, 4th Floor, Office 408 Mohamed Bin Zayed City, Abu Dhabi, UAE
